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VOOL Product Updates: June-July 2025

Vool Support avatar
Written by Vool Support
Updated over 2 weeks ago

Here’s a summary of VOOL product updates from June-July 2025.

VOOL Portal Updates

Improved Charger & LMC Connectivity Statuses

June 9, 2025

We’ve made it easier to understand the real-time connectivity of your devices.

The Charger and LMC Connectivity sections now show clearer statuses:

  • Not Supported

  • Connected

  • Disconnected

  • Disabled

This gives you more transparency and control over your installations.

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New! Billing Details Section Under Workspace Settings

July 9, 2025

You can now manage subscription invoice details separately from your company information.

  • By default, Billing Details are auto-filled from your Company Details (fields are locked).

  • Need different billing info? Just toggle off "Same as company details" to enter custom data.

  • Note: Billing Details only appear if Company Details are already filled out.

This applies only to subscription invoices – public charging invoices still use Company Details.
👉 Manage Billing Details

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Partner Portal

Invite Installers

June 26, 2025

Our partners can now set or invite installers to their workspaces directly from the Partner Portal. A smoother way to get your team set up and working.

Export Devices to CSV

July 3, 2025

You can now export all your device data from the Devices view – fast and easy.

  • Download a CSV file of all devices, including key details like serial number, site, company, firmware, and more.

  • Just click the Export CSV button at the top-right of the Devices and Groups page to download the file instantly.

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LMC Firmware 6.3.1

July 31, 2025

We’ve released a new firmware update for the LMC, packed with improvements to make things run smoother and more reliably.

What’s new:

  • Power direction measurement is now supported

  • BLE is supported on the latest hardware

  • OCPP 1.6 improvements

  • Fixed handling of Unicode characters in Wi-Fi SSIDs

  • Fixed OCPP 1.6 connection over ws://

  • Fixed charger update hanging when updating via LMC

  • General fixes and improvements

All LMC units will be automatically updated to the latest version.

Charger Firmware v1.9.30

June 27, 2025

We’ve rolled out a powerful new firmware update to improve charger reliability, connectivity, and communication.

Key updates:

  • New cellular modem driver for more stable network connectivity

  • Support for OCPP configuration parameters:

    • WebSocketPingInterval

    • TransactionMessageAttempts

    • TransactionMessageRetryInterval

  • Improved OCPP message retry logic – each transaction message is now retried up to the configured limit

  • Transactions now end automatically after a power loss

  • Improved internet connection detection and handling

  • WiFi and GSM signal quality reporting improvements

  • Internal security enhancements

  • Fixed a false RCD sensor alarm during charger reboot

  • Enabled External Current Limit and External Power Limit control for all setups

  • Fixed incorrect WebSocket CLOSE reason handling

  • Increased cellular modem restart delay in case of network issues – improves chances of reconnecting in problematic conditions

Let us know if you experience any issues or have feedback.

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