VOOL user roles and permissions

Role

Description

Owner

Full access to everything across the workspace, including billing and user management.

Admin

Full access to everything across the workspace, including billing and user management.

Member

Can charge and view essential company-related data.

Installer

Can set up devices and sites. Primarily used for hardware and site setup.

Charge-only member

Can only start charging sessions. No access to site or billing information.

Permission

Owner

Admin

Member

Installer

Charge-only member

Can see users

✅

✅

✅

✅

❌

Can add users

✅

✅

❌

✅

❌

Can edit users

✅

✅

❌

✅

❌

Can delete users

✅

✅

❌

✅

❌

Permission

Owner

Admin

Member

Installer

Charge-only member

Can see sites

✅

✅

✅

✅

✅

Can see site health

✅

✅

❌

✅

❌

Can add sites

✅

✅

❌

✅

❌

Can edit sites

✅

✅

❌

✅

❌

Can edit site settings

✅

✅

❌

✅

❌

Can delete sites

✅

✅

❌

✅

❌

Permission

Owner

Admin

Member

Installer

Charge-only member

Can see devices

✅

✅

✅

✅

✅

Can add devices

✅

✅

❌

✅

❌

Can edit devices

✅

✅

❌

✅

❌

Can delete devices

✅

✅

❌

✅

❌

Can see device logs

✅

✅

❌

✅

❌

Can restart devices

✅

✅

❌

✅

❌

Can update device firmware

✅

✅

❌

✅

❌

Can factory reset devices

✅

✅

❌

✅

❌

Can auto-configure devices

✅

✅

❌

✅

❌

Can see OCPP conflicts

❌

❌

❌

✅

❌

Can see OCPP variables

❌

❌

❌

✅

❌

Can edit OCPP variables

❌

❌

❌

✅

❌

Permission

Owner

Admin

Member

Installer

Charge-only member

Can add/edit/delete cars

✅

✅

✅

❌

❌

Can see RFID cards

✅

✅

✅

✅

❌

Can add/edit/delete RFID

✅

✅

❌

✅

❌

Permission

Owner

Admin

Member

Installer

Charge-only member

Can see company details

✅

✅

❌

❌

❌

Can edit company details

✅

✅

❌

❌

❌

Can see company reports

✅

✅

✅

❌

❌

Can see user reports

✅

✅

✅

❌

❌

Can see invoices

✅

✅

❌

❌

❌

Can edit subscriptions

✅

✅

❌

❌

❌

Permission

Owner

Admin

Member

Installer

Charge-only member

Can use charging

✅

✅

✅

✅

✅